Frequently Asked Questions
DO YOU TAKE WALK-INS?
No, but sometimes same-day/last minute appointments are available. Please call/text first or schedule online.
DO YOU ACCEPT INSURANCE?
Not at this time, but you can use an HSA(Health Savings Account) or an FSA (Flexible Spending Account) debit card to pay for sessions. See BLOG page for more information. Massage therapy prescribed by a physician is exempt from sales tax.
WHAT MASSAGE SHOULD I CHOOSE?
For a full-body massage(head, neck and shoulders, back, arms, legs, and feet) choose at least 60 minutes. 75 minutes is ideal and 90 is perfect if you want a full body massage and need a little extra time in some areas. 45 minutes is good for spot treatments in 2-3 areas.
WHAT DO I WEAR DURING THE MASSAGE?
Each massage is customized to the client. You will always be properly covered during the session. Most people undress down to underwear. For some treatments, like Ashiatsu or LaStone Therapy it is best to completely disrobe, so the therapist can efficiently and fluidly address low back, hip and hamstring issues. For Traditional Eastern Ashiatsu, it is best to wear comfortable clothing that can stretch.
CAN I TALK DURING THE MASSAGE?
Of course! Some people want to relax and do not want to talk. Others, relax by talking. It is entirely up to you. It is important to communicate your pressure needs, whether it is too deep or not deep enough. Also, let your therapist know if you are uncomfortable, if the room or heated table is too warm, or cold. Lastly, please speak up if you think of something important that you forgot on the intake form or if you have any questions.
HOW WILL I FEEL AFTER THE MASSAGE?
Most people feel very relaxed. Some experience a freedom from aches and pains. After the initial feeling or relaxation, some experience increased energy, heightened awareness and greater productivity which may last for several days. Toxins can be released during the massage, so it is recommended that you drink plenty of water before and after your massage.
WHAT IF I AM RUNNING LATE FOR MY APPOINTMENT?
New clients need to arrive 10-15 minutes prior to their first massage and all other clients should plan on arriving 5-10 minutes early for sessions. Unlike the average doctor's office, I run on time! If you are running late, just communicate with me and I still may be able to accommodate you but if I have a client after you, your session may be shortened.
WHAT IS YOUR CANCELLATION POLICY?
Your appointment has been reserved for you. It is common courtesy to give no less than 24 hours notice for cancellations or rescheduling. Though I may make exceptions on a case-by-case basis, cancellations/rescheduling within 24 hours of your appointment is subject to a cancellation fee, 50% of the full cost of your session, If you send someone in your place, or if I can re-book your vacancy with another client, you will not be charged at all. Cancellations/rescheduling with less than 2 hours notice are treated the same as no-shows(missed appointment with no notice) and will be charged at the full session rate unless I can fill your vacancy last minute with another client.
Please PRINT and FILL OUT the intake form (see drop-down menu under SERVICES) and bring to your appointment. Call with questions and discuss any concerns with me prior to your massage.
Anyone under age 18 needs parental consent and the parent or guardian must be present.